I have come to the frightening conclusion that I am the decisive
element.It is my personal approach that creates the climate.
It is my daily mood that makes the weather.
I possess tremendous power to make life miserable or joyous.
I can be a tool of torture or an instrument of inspiration,
I can humiliate or humor, hurt or heal. In all situations,
it is my response that decides whether a crisis is escalated
or de-escalated, and a person is humanized or de-humanized.
If we treat people as they are, we make them worse. If we treat
people as they ought to be, we help them become what they are
capable of becoming.
Johann Wolfgang von Goethe
No comments:
Post a Comment